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#The checklist manifesto professional

Implementation of this process bring in a culture change where hierarchies are challenged and the power to question can go into the hands of the 'foot soldier'. Checklist is a culture change - checklist is not merely a document that one can rush through.But these individual 'heroes' are ineffective if we do not have the right process that ensures that the superlative skills of the individuals can be applied effectively for success of our customers And in his latest book, The Checklist Manifesto, straightforwardly narrated by John Bedford Lloyd, Atul Gawande-one of those wonderfully multitalented men who is a surgeon, New Yorker staff writer and MacArthur Fellow-explains why and how a 'stupid little list' can help even the most highly skilled and trained avoid failure and achieve. Heroism & process - as managers, we are on the lookout for excellence in the people we hire.It is important to identify the failure points, their criticality and impact before deciding to build them into a checklist Not everything can be a check-list - if we start adding every task & activity to the checklist, we will have mile long checklists and will slow down the process.Measurement is the key to showing where humans fail and mistakes occur.

But because humans consider themselves infallible, until proven otherwise. This is not because the intentions are wrong.

There WILL be reluctance to change - implementing a seemingly simple thing like a checklist will see push-back.

That is the only way to know if your improvement mechanism is working or not. Whether it is infection rate in surgeries or skyscraper incidents, if you want to improve it, first measure it.

Measure, then improve - the first step to improving something is measuring.

Of course there is no silver bullet, but here are my key takeaways from the book. And every reading session was very interesting! The author looks across industries and through examples, demonstrates how organizations are handling massive complexity.

#The checklist manifesto professional

He is a doctor himself and the fact that this book would be a common interst between a doctor and an IT professional itself intrigued me.ĭespite a ton of books that were half-read on kindle, I picked this one up. Checklists supply a set of checks to ensure the stupid but critical stuff is not overlooked, and they supply another set of checks to ensure people talk and. While it struck me as a surprise that I found this book on my father's bookshelf.